1. Publisher
Couplift is published by LGM SOLUCOES LTDA, Brazilian company registration (CNPJ) 61.525.054/0001-65. Contact: contato@couplift.com. Website: www.couplift.com.
Business address: ST SHCS CRS QD 516, nº 69, Bloco B PAVMTO1 — Asa Sul, Brasília/DF, CEP 70381-525, Brasil
2. The program and its limits
Couplift offers relationship self-reflection content and activities: a pillar assessment, daily steps, pacts and a diary. One person can start alone. There is no shared account or connection between the couple’s devices.
The assessment is not a clinical diagnosis. The app does not provide psychotherapy, medical or legal services, professional monitoring or a guarantee of reconciliation. The other person’s participation remains their choice.
The program is not intended for violence, abuse or coercive control. Do not attempt reconnection exercises when they could increase risk. Neither the app nor its support email is an emergency service.
3. License and permitted use
Your purchase grants a personal, non-exclusive license, subject to store rules, for compatible devices you own or control.
It does not transfer ownership of the software, brand or content. Commercial redistribution, resale, infringement of third-party rights and bypassing payment are not permitted. Uses allowed by law and third-party component licenses remain protected.
4. Purchase and lifetime access
Access is offered through a one-time purchase with no subscription or automatic renewal. The store displays the final price, currency, taxes and any promotional terms before confirmation.
Lifetime access means purchased access has no recurring charge or scheduled expiration. It includes product updates made available within that offer. Compatibility with every future device or operating-system version is not guaranteed.
The App Store or Google Play processes payment. A purchase belongs to the account used in that store. Purchases do not automatically transfer between Apple and Google.
5. Restoring access and local records
After reinstalling or switching devices within the same platform, use Restore purchases with the account that paid. Contact contato@couplift.com if needed.
Restoration recognizes paid access. It does not synchronize or automatically recover the diary, questionnaire answers or progress. The app does not maintain its own server copy of those records.
6. Refunds and consumer rights
For App Store purchases, request a refund through Apple. For Google Play purchases, use the Google Play procedure or contact us for assistance.
Store procedures and criteria do not override applicable consumer rights, including Brazil’s seven-day withdrawal right where provided by article 49 of the Consumer Protection Code. We also receive requests at contato@couplift.com.
We do not promise automatic store approval or a credit-processing time outside our control. If you have difficulties, provide the purchase reference without full payment details. Removing a commercial promise does not change the rights of purchases made under an earlier offer.
7. Privacy and your content
Your records remain yours. Using Couplift does not authorize us to publish your diary or use its content for advertising.
Your program records are stored on your device. Also manage device backups and files you export. Read the Privacy Policy and Data deletion guide.
8. Operation and responsibility
Some functions, including purchasing and restoring access, require internet access and store services. Defects, third-party outages or device incompatibility may affect operation.
Report problems to contato@couplift.com. Updates and changes do not remove obligations under the purchased offer. These terms do not exclude mandatory responsibilities or rights.
9. Store rules
Use also follows the rules of the distribution store. On Apple devices, the license offered through the App Store applies, including Apple’s standard license when no custom license is configured. On Android, the Google Play terms apply.
LGM SOLUCOES LTDA provides Couplift support. Store support channels remain available for accounts, payments and distribution under their responsibility.
10. Changes and resolving questions
The revision date appears above. Changes do not remove acquired rights or replace specific consent required by law.
Brazilian law applies, without removing mandatory consumer protection in other jurisdictions. Disputes may be taken to the competent court, including the consumer’s home jurisdiction where provided by law. Questions: contato@couplift.com.